Privacy Policy

Effective Date: [Insert Date]

Website: [Your Website Name]

Company: [Your Company Name]

At [Your Website Name], we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Details: Name, email address, phone number, and billing information provided during ticket booking.
Payment Information: When you make payments via Razorpay, your payment details are securely processed through Razorpay’s payment gateway. We do not store or have access to your complete payment card details.
Usage Data: Information such as your IP address, browser type, device details, and pages you visit.
Cookies: Small files stored on your device to enhance your experience and analyze website performance.

2. How We Use Your Information

Process your bookings and deliver tickets.
Send booking confirmations and event updates.
Provide customer support and respond to inquiries.
Improve our website, services, and user experience.
Send marketing or promotional emails (only if you opt in).
Comply with legal obligations or resolve disputes.

3. Payment Security

All online payments are handled securely by Razorpay, a PCI DSS compliant payment gateway. Razorpay ensures the protection of your payment data through advanced encryption and security measures. We never store your card details or banking information on our servers.

You can read Razorpay’s privacy policy here:
🔗 https://razorpay.com/privacy/

4. Data Protection

We adopt industry-standard security practices to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please note that no online platform can guarantee 100% security.

5. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information only with:

Payment processors (Razorpay) to complete transactions.
Event organizers, when necessary to verify ticket purchases.
Legal authorities, if required by law.

6. Cookies

We use cookies to:

Remember your preferences and login details.
Understand how users interact with our site.
Enhance the performance and functionality of our website.

You can disable cookies in your browser settings, but some parts of the site may not function properly.

7. Your Rights

Access, correct, or delete your personal information.
Withdraw consent to marketing emails at any time.
Request a copy of your data stored with us.

To exercise your rights, contact us at [your email address].

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 [your email address]
📞 [your phone number]
🏢 [Your Company Name, City, State, India]